We at bhabhog.com (“we” or “bhabhog.com” or “Sambhavika AI Private Limited”) take the privacy of the information you provide us very seriously. We created this privacy policy to demonstrate our commitment to privacy. Please read this carefully to understand how we use any information you provide us at bhabhog.com.

Bhabhog.com guarantees confidentiality of our members’ identity, birth details and any forecasts made using those details as much possible under legal regulatory and security environment.

Bhabhog.com further guarantees that no direct or indirect use will be made by bhabhog.com about any information that is revealed in the prediction for a member/customer, except for the explicit purpose of communicating the horoscope charts and predictions back to the member/customer.

The information revealed in the prediction will be stored in the member’s profile for further use by the member. This information can be deleted by the members any time by logging in to their profile.

We allow members to access their user’s profiles and change information, as they deem necessary.

We do not sell or rent your personally identifiable information to anyone.

If you’re not fit mentally and thoughts such as committing suicide pops up in your mind, then this website is not for you. Please consult a counsellor or call police or relevant helpline immediately.

You affirmatively consent to the fact that bhabhog.com records all your calls and chats to customer support to assure Quality Assurance.

Bhabhog.com holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology or life events, by the gems represented and sold on the website. No advice or information, whether oral or written, obtained by you from bhabhog.com or through the service provided by any vendor (professionals registered on the website) shall create any warranty. It is responsibility of the customers to use their discretion and judgement to follow any advice or not to follow.

Bhabhog.com is a platform where we bring astrologers and customer who want to interact with them together. We do not guarantee accuracy of predictions made by the astrologers. As we keep adding new services and items, we suggest that you check back from time to time in order to understand how we treat your information. In case of change in our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. Your continued use of the site will constitute your acknowledgment of our Privacy Policy.

The items below provide an index to the information that follows:

1. What personal information we collect?

a. Registration Data

During membership registration, bhabhog.com collects personal information including your name, gender, birth information (date, time), phone number, email id, and place of your birth and residence. This information is used to calculate your accurate horoscope. Your e-mail address or phone number together with a password or OTP is used to secure your profile and to make our personalized e-mail and SMS services available to you. You do not have to provide any personal information to use bhabhog.com’s services. However, if you choose not to become a member of bhabhog.com, we may not be able to provide you with the services that require such information.

b. Log Files, IP Address and Cookies

When you visit bhabhog.com and interact with the services and tools that reside there, bhabhog.com and third parties with whom bhabhog.com has contracted to provide services to bhabhog.com may collect information on your actions. The purpose of this information collection is generally to gather broad demographic information that is not personal. We also use your IP address to help diagnose problems with our software or our server and to administer our website. We track the visitor IP address to get more information on visitor’s demography, e.g., which parts of the world our traffic comes from. We may collect OS types used, screen resolutions, and time spent on the website and applications to analyse trends, administer and troubleshoot the portals, understand user linking and disliking within the portals. All of this information is used for gathering broad demographic data to enhance the performance and services of the site.

c. Through Order Forms

We gather information that is required to fulfil our paid services though our order forms. This personal information is maintained in strict confidence. As stated earlier, we guarantee confidentiality of our members’ identity, birth details and the prediction made possible under legal regulatory and security environment. Bhabhog.com further guarantees that no direct or indirect use will be made by bhabhog.com of any information that is revealed in the prediction for a member, except for the explicit purpose of communicating the horoscope charts and predictions back to the member. This information will be stored in the member’s profile for future access and it can be deleted by the member at any time.

d. Other information

Any other information we receive due to email or other method of contact in regard to specific services or products, as a general rule, are not made part of your member profile, and are used only to address your specific need or concern that you may have communicated to us on.

2. Security

We DO NOT collect any payment information on our portals. It is collected and processed in a secured manner by third party payment gateways. We follow reasonable industry standards, technical measures and procedural measures to protect against unauthorized access and use of your supplied information. However, you should know that neither we nor any other portal can fully eliminate all the risks. So you are also advised to follow the precautions given by banks and governments time to time while doing financial transactions.

For vendors (professionals) we store their bank account information minimum required to transfer their earnings to their bank accounts. We DO NOT ASK OR STORE any information from vendors that enables anyone to withdraw money from their account, such as CVV, mPIN, ATM PIN and internet banking password etc.

3. USE OF INFORMATION COLLECTED:

In order to provide a personalized browsing experience, bhabhog.com may collect Personal Information from you in the manner provided in Clause 1 above, and only upon your consent to this Privacy Policy that bhabhog.com may use such Personal Information for research purposes, however, we will maintain the anonymity of the users, to improve its marketing and promotional efforts, to analyze usage, improve the content of bhabhog.com, product offerings, and to customize bhabhog.com’s content, layout, and services, in order to improve bhabhog.com with a view to optimize bhabhog.com for you and better tailor it to meet your needs.

If you have permitted bhabhog.com to track your IP address and save cookies in your device by accepting this Privacy Policy, to extend this personalized experience, bhabhog.com may track the IP address of your device and save certain User data on your device in the form of cookies. Bhabhog.com uses this data only to deliver web pages to you upon request, to customize the site to your interests, to measure traffic within the Application, and with your consent let advertisers know the geographic locations of the users. Please note that such portion of your data provided by you to bhabhog.com that may be personal or sensitive in nature will not be provided to third parties without your consent. User data of a general nature such as demographics may however be revealed to external parties.

All information (and copies thereof) collected by bhabhog.com, including without limitation Personal Information, User Data, and other information related to your access and use of the services offered by bhabhog.com, may be retained by bhabhog.com for such period as necessary, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes and for other reasonable purposes such as to implement, administer, and manage your access and use of our services, or resolution of any disputes.

To ensure a seamless experience at the Website for you and to ensure your maximum benefit and comfort, we use or may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Services; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.

We use certain third-party analytics tools to help us measure traffic and usage trends for the Services. These tools collect information, which is not personal or sensitive in nature sent by your device or our Services, including the web pages you visit, add-ons, and other information that assists us in improving the Services. We collect and use this analytics information with analytics information from other Users in the form of anonymised logs, so that it cannot reasonably be used to identify any particular individual User.

In order to facilitate communications between you and other bhabhog.com users, please note that neither bhabhog.com, nor its Affiliates or any third parties engaged by bhabhog.com shall use the Personal Information to personally identify any User.

4. Confidentiality

Any information shared by you during personal consultation (“Confidential Information”) shall be excluded from the definition of Personal Information and shall not be collected/used in the same manner as Personal Information as mentioned in clause 1 and 3 above. Your Confidential Information shall not be disclosed or shared by bhabhog.com, its employees, its agents or any third party contractors, including the experts; either orally or in writing; except only in the following circumstances:

  a. If bhabhog.com believes that there is a significant/ real/ imminent threat or risk to your health, safety or life or to the health, safety or life of any other person or the public

  b. If bhabhog.com is required to share such Confidential Information to any authority by law

  c. If a communication is reported as inappropriate by a member or an expert;

5. What is our policy on use of our platform by Children?

Although some of our Services are restricted to individuals age 18 and above, others are accessible to children under the age of 18. However, none of our Platforms/Services are designed or intended to be attractive to use by children under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE ANY OF OUR SERVICE/PLATFORMS AT ANY TIME OR IN ANY MANNER. If you learn that your child under 13 has provided us with personal information without your consent, please contact us. We will delete that data from our systems. However parents or legal guardians can ask for predictions for their children. Personal Information of children entered by their parents to avail the service of bhabhog.com will be treated as confidential. It will not be stored for long term on their profile. It will be deleted from the users’ profile after a limited period of time.

6. Other links

Our website or applications may contain links to other portals. Bhabhog.com is not responsible for the privacy practices followed by other such portals.

7. Contacting us

If you have any questions about this privacy statement, the practices of this portal, or your dealings with this application, you can contact us at admin@bhabhog.com